How do I contact truma?

How do I contact truma?

(855) 558-7862Truma / Customer service

How long is truma warranty?

Keeping you on the Move Register your Truma Product: Extend your 12 Month Warranty to 24 Months.

Where is truma?

Truma – worldwide The company’s headquarters and production facility is in Putzbrunn near Munich.

How does a truma Ultrastore work?

The Truma Ultrastore has been used in most caravans from 2000 onwards. The operation of the 240v system is quite straight forward, insure the heater is full of water and then turn on the 240v switch. This is normally situated at a low level under the front offside seat.

How long does a Truma Combi take to heat water?

. 20 min.
​Truma water heaters at a glance

Product Energy sources Heating time
Combi 4 E Gas/electricity approx. 15 °C to approx. 60 °C: approx. 20 min. (water container only)
Combi D 6 Diesel approx. 15 °C to approx. 60 °C: approx. 20 min. (water container only)

How long does Truma Ultrastore take to heat up?

Once the heater is switched on the water will get to full temperature in 30 minutes, the water heater can be left of or the duration of your stay, however some people will turn it off a night to save energy.

How do I contact Truma customer service?

Truma Sales & Service Centers +1 (855) 558-7862 ext.1

What is Truma?

Truma is the personal contact with you extremely important. Nevertheless, a number of topics can be solved much more easily online. Uncertainties during application, initial support for problems or misplaced operating instructions. With this in mind, we have developed our self-service area, which we are continually extending.

Is the new Truma portal and the new Mediacenter online?

The new Truma Portal and the new Mediacenter is online. To enjoy all the benefits of the new portal, you need to re-register. Your previous login credentials are no longer valid from 07.07.2020.

Why do I need to re-register for the new Truma portal?

The new Truma Portal and the new Mediacenter is online. To enjoy all the benefits of the new portal, you need to re-register. Your previous login credentials are no longer valid from 07.07.2020. Forgot password? The Truma customer service team is there for you if you require any help with your Truma product.

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