How do I stop emails from shared mailbox saving in users sent items?

4 Answers

1. Login into Office 365 Admin portal.
2. Expand Groups and select Shared mailboxes.
3. Double click on the shared mailbox you want to change.
4. Click Edit at the right of the Sent items row.
5. Change the settings then Save and close the dialog.

How do I separate sent items in Outlook 2007?

Click File > Options in Outlook 2010 and 2013. In Outlook 2007, please click Tools > Options. 2. In the Outlook Options dialog box in Outlook 2010 and 2013, please click Mail in the left pane; uncheck the Save copies of messages in the Sent Items folder box, and then click the OK button.

Can you see sent items in a shared mailbox?

However, when you send a message as another user or on behalf of the user, the sent message isn’t saved to the Sent Items folder of the shared mailbox. Instead, it’s saved to the Sent Items folder of your mailbox.

How do I separate sent items in Outlook?

Step 1: Click the Save Sent Item to > Other Folder in the More Options group on the Options tab in the Message Window. Step 2: In the Select Folder dialog box, select and highlight a folder in the Folders: box, and click the OK button.

How do I change the sender of a shared mailbox in Outlook?

Send mail from the shared mailbox

1. Open Outlook.
2. Choose New Email.
3. If you don’t see the From field at the top of your message, choose Options > From.
4. Click From in the message, and change to the shared email address.
5. Choose OK.
6. Finish typing your message and then choose Send.

What is Exchange Management Console?

The Exchange Management Console (EMC), introduced by Microsoft in 2007, is an administrative tool with a graphical user interface (GUI) that’s used to manage the components and resources of Microsoft Exchange Server.

Why are my sent emails not showing in my sent box?

I can’t find my Sent Items folder You might not be able to view your sent email messages if Outlook isn’t setup to keep a copy of sent items. Select File > Options > Mail. Scroll down to Save messages and make sure the check box for Save copies of messages in Sent Items folder is checked.

Where do shared mailbox deleted items go?

When you use Microsoft Outlook to delete items from a mailbox folder of another user for whom you have deletion privileges, the deleted items go to your own Deleted Items folder instead of the Deleted Items folder of the mailbox owner.

How do I change the sent items in Outlook 365?

Click the Sent Items folder in the left column. Click the View tab at the top of the window. Click the Change View button, then click the Sent To button.

What are shared mailboxes?

A shared mailbox is a mailbox that multiple users can use to read and send e-mail messages. Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view calendar tasks.

How do I move the sent items folder?

Methods to Move Sent Emails to Specific Folder Automatically

1. Check the checkbox move a copy to the specified folder.
2. Click the word specified in the Edit the rule description section.
3. Select a specific folder in your account or create a new folder in the opened dialog box, and then click OK.

How do I move sent items from one folder to another?

Move or Copy using the clipboard

1. Select the item you want to move or copy.
2. To move, right-click and select Cut. To copy, right-click and select Copy. Alternatively, you can use the keyboard shortcut. To copy the item: click Ctrl+C.
3. Navigate to the folder where you want to move or copy the item to, and then click Ctrl+V.

How to add additional/secondary mailbox in Outlook 2007?

Step 1 – With Outlook 2007 open, Click Tools, Account Settings Step 3 – Click More Settings Step 4 – Click Advanced Tab then Click Add Step 5 – Type in the name of additional/secondary mailbox and…

How do I share a mailbox with another user?

Try this – Right Click the Mailbox (Usually displayed as Mailbox – User Name) and Click Folder Permissions or Change Sharing Permissions. Now grant the person Reviewer Access however be sure to include “Folder Visible”. Give that a try and see if it helps. Thanks, but that is exactly what the mailbox has on it currently.

Where are sent messages saved in a shared mailbox?

However, when you send a message as another user or on behalf of the user, the sent message isn’t saved to the Sent Items folder of the shared mailbox. Instead, it’s saved to the Sent Items folder of your mailbox.

What happens to sent items in a shared inbox?

So if they send a message from a shared inbox, the copy of the sent item doesn’t go into that shared inbox’s “sent items” folder, it goes into whatever the default account is for that Outlook client. This isn’t an answer for us, because those sent items are accessed routinely by all clients who use that shared inbox. Any help?